Our delivery is made Monday to Friday at working hours and your order will be dispatched within 1-2 business days. Once your order has been processed you will receive a tracking number and details via email. Please double check all personal and postage details when completing your order as HEY YOU JEWELRY does not take responsibility for missing packages.

Estimated shipping times

  • Portugal: 1-2 business days

  • Europe : 1-10 business days

  • World: 1-15 business days

This is the average transit times you should consider after receiving our email with the tracking code. We'll do our best to meet these shipping estimates, but can't guarantee them.

Customs, import charges or taxes

We are based in Portugal, so please note that the customer is responsible for payment of any extra duties, customs, import charges or taxes imposed by the destination country for delivery. No charges or customs will be applied to orders delivered to countries from Europe.

Shipping Cost

To check the shipping cost to your country please go to check-out page.

Track Your Order

Track your order following this link, with the tracking code you received by email. For International Shipping check this link.